YOUR PRIVACY, CLEARLY EXPLAINED

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we may collect when you use our website, how we use it, and what rights you have regarding your data.

Who We Are

Simetria Limited
1, Victor House, Barnet Road, London Colney AL2 1BJ
info@simetria.co.uk

What Data We Collect

We may collect the following personal data:

• Identity data (name, date of birth)

• Contact data (email, phone number, address)

• Usage data (IP address, browser type, device info)

• Transaction data (payment details, order history)

How We Use Your Data

We process your data for the following purposes:

• To provide and manage our services

• To communicate with you

• To comply with legal obligations

• For legitimate interests (e.g., fraud prevention, service improvement)

Recognised Legitimate Interests (2025 Update): We rely on pre-approved legitimate interests under the Data (Use and Access) Act 2025, including service analytics, cybersecurity, and customer support.

Data Sharing and Transfers

We may share your data with:

• Service providers and partners

• Legal authorities when required

• International transfers (subject to adequacy decisions or safeguards)

Note: The UK’s adequacy decision with the EU remains valid as of June 2025.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. You can manage your preferences via our Cookie Policy page.

Your Rights

You have the right to:

• Access your data

• Correct or delete your data

• Object to processing

• Withdraw consent

• Lodge a complaint with the Information Commission https://ico.org.uk/make-a-complaint/

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Contact Us

If you have questions or concerns, contact our Data Protection Officer Mike Nuttall at: