Ask most PBSA operators how they manage a major refurbishment programme and the answer is usually the same: they appoint a fire door contractor, a refurbishment contractor, and a furniture supplier separately, coordinate between them, and hope the timelines align.
The Hidden Cost of Multiple Contractors
This approach is common, but without careful coordination it can create additional cost, coordination time, and delivery risk at the interfaces between workstreams. Simetria coordinates fire door works, room refurbishment and furniture packages within one planned PBSA programme.
When three contractors work on the same building, they each need access, coordination time, and a clear sequence. In practice, sequences slip. The fire door contractor finishes later than planned, pushing back the refurbishment team.
The refurbishment team overruns, meaning furniture cannot be installed until rooms are signed off. A programme planned for ten weeks can become longer if one workstream slips, reducing the time available before the next academic year.
There are also quality gaps at the interfaces between contractors. Who is responsible when a fire door has been installed but the room refurbishment has damaged the frame? Who resolves the snagging issue when the furniture delivery has been made but the room is not ready to receive it? These handover points are where problems accumulate, and where time and cost overruns occur.
What Integration Actually Means in Practice
An integrated delivery model does not simply mean one contractor doing everything; it means one contractor who has planned everything together from the outset, with a sequenced programme that accounts for all three workstreams in parallel rather than in series.
- At Simetria, our programme for a typical PBSA room refurbishment looks like this: fire door survey completed before works begin, establishing the compliance baseline for each room.
- Fire door remediation or replacement is programmed into the first phase of room works, so the door is compliant before the room is finished. Room refurbishment proceeds concurrently across multiple rooms, with decoration, flooring, and ensuite works completed to a defined standard.
- Furniture installation is the final stage in each room, with every piece installed, checked, and signed off before the room is handed back.
This sequencing means no room is handed back incomplete, no fire door is left unresolved, and no furniture is sitting in a corridor waiting for a room to be ready, and it can help keep the programme tighter, support consistent handover quality, and give the operator a single point of accountability throughout.
The Commercial Case
Beyond programme efficiency, integrated delivery can offer commercial benefits. A single coordinated scope can avoid duplicating some mobilisation and preliminaries across separate contracts, although any saving depends on the scope, procurement route, and delivery plan. Coordinating the workstreams can also reduce programme-overrun risk, which is one significant hidden cost in a PBSA refurbishment.
An integrated model can support shorter programmes, more consistent handovers, and less management coordination than separate contracts, but the outcome depends on the scope, sequencing, and performance of the delivery team.
Is Integrated Delivery Right for Your Portfolio?
If you are planning a PBSA refurbishment programme and currently expecting to appoint separate contractors for fire doors, room works, and furniture, it is worth stress-testing that assumption. The coordination overhead is real, and the risk of programme slippage during a short summer void is significant.
Simetria delivers integrated fire door compliance, refurbishment and furniture packages for PBSA, BTR and hotel operators. If you would like to understand how an integrated programme could work for your portfolio, contact us to arrange an initial consultation.
We are happy to provide a programme comparison against your current approach.